Readiness & Handoff Review
Builder release, fill status, utilities, equipment access, finish information, and available start-up instructions.
Post-Construction Pool Care
New Construction Start-Ups
Structured water care, equipment observation, documented monitoring, Pool School, and owner turnover for newly completed pools.
Post-Construction ServiceBegins after builder release.
Documented Start-UpWater and equipment observations recorded.
Owner TurnoverPool School and ongoing-care planning.
Professional Start-Up Service
A Controlled Handoff from Construction to Pool Care
Aqua Medic takes over after construction is complete and the builder releases the pool for start-up. We establish initial water care, observe equipment operation, document service conditions, and prepare the owner to manage the completed pool.
Aqua Medic is not the pool builder. Start-up service does not replace the builder, finish applicator, manufacturer, code official, required inspections, or applicable warranties. Construction defects and incomplete builder work remain with the responsible contractor.
Start-Up Services
New Pool Start-Up Services
The approved start-up plan is based on the pool finish, builder and manufacturer instructions, equipment package, site conditions, and owner turnover needs.
Initial Water Testing
Baseline testing and documented water conditions before treatment begins.
Water Adjustment
Chemistry adjusted according to the approved start-up plan and applicable finish and manufacturer guidance.
Approved Finish Care
Brushing and other surface-care tasks when included and appropriate for the installed finish.
Equipment Observation
Initial observation of pumps, filters, controls, heaters, salt systems, and other installed pool equipment.
Filter & Condition Monitoring
Filter pressure, visible debris, water clarity, and service conditions monitored during scheduled visits.
Digital Start-Up Reports
Service activity, water readings, additions, and observed concerns documented for the handoff record.
Pool School & Turnover
Owner orientation covering routine operation, water care, equipment basics, records, and next-step responsibilities.
From Fill to Handoff
A Clear Start for a New Pool
A defined start-up process protects the handoff, keeps early water-care decisions organized, and gives the owner a documented path into regular pool management.
- Coordinate service after builder release
- Follow applicable finish and equipment instructions
- Document water readings and observed conditions
- Prepare the owner for routine operation and care
Start-Up Process
Release, Start-Up, Monitoring & Turnover
- 01Request start-up service
Provide the service address, pool finish, anticipated fill date, equipment information, builder contact, and available instructions.
- 02Confirm readiness
Aqua Medic reviews builder release, water level, utilities, equipment access, documentation, and requested services.
- 03Begin start-up care
Water testing, approved adjustments, equipment observation, and included finish care begin according to the agreed plan.
- 04Monitor & document
Scheduled start-up visits record water conditions, service activity, and equipment or construction concerns observed during service.
- 05Complete owner turnover
Pool School, records, routine-care priorities, and an optional transition to recurring pool management complete the handoff.
Frequently Asked Questions
Common Questions
When can a new-construction pool start-up begin?
Start-up can begin after the builder confirms the pool is complete and released, the pool is filled to the required operating level, utilities and equipment are available, and applicable finish and manufacturer instructions have been provided.
Does Aqua Medic build the pool?
No. Aqua Medic's service begins after construction and builder release. The builder and applicable contractors remain responsible for construction, permits, installation, incomplete work, defects, and their warranties.
What can be included in a new pool start-up?
Available start-up services include initial water testing and adjustment, approved brushing and finish care, equipment start-up observation, filter-pressure monitoring, documented service reports, and Pool School for the owner.
How long does start-up service last?
Timing and visit frequency depend on the pool finish, builder and manufacturer instructions, site conditions, water conditions, and the accepted proposal. Aqua Medic defines the start-up schedule before service begins.
Are equipment repairs included in start-up service?
No. Aqua Medic documents observed equipment concerns, but diagnostics, repairs, replacement parts, plumbing, electrical, gas, and other corrective work require separate authorization and may require the responsible contractor or specialty trade.
Can service continue after the start-up period?
Yes. New pool start-up can transition into recurring residential pool management, subject to service-area availability and a separate maintenance agreement.
After Start-Up
Residential Pool Management
Continue with recurring water care, cleaning, equipment observation, and documented service after the new-pool handoff.
View Residential Pool ManagementNew Construction Start-Ups
Schedule the New Pool Handoff
Submit the pool finish, expected fill date, builder release status, equipment information, service address, and desired turnover timing.