Will not start or keeps shutting off
Record any display message, timer setting, or breaker behavior and when it first happened.
Pool Pump Service · Horry County
Pool Pump Repair & Diagnostics
Help for pumps that will not start, lose prime, leak, make unusual noise, or show variable-speed errors in Conway, Myrtle Beach, Carolina Forest, and surrounding Horry County.
Independent Repair CallsA maintenance contract is not required.
On-Site DiagnosisCheck the symptoms and equipment.
Approval Before WorkParts and labor quoted separately.
Common Pump Problems
Find the Cause Before Replacing the Pump
A pump that hums, stops, loses prime, or runs without moving enough water can have several possible causes. We review the pool water level, baskets, valves, filter condition, visible plumbing, pump behavior, and controls as the situation requires.
If the issue calls for a repair or replacement, we explain the findings and quote the work for authorization. Electrical work requiring a licensed electrician is handled by the appropriate trade.
Symptoms We Evaluate
What Is Your Pump Doing?
Tell us what you see and hear; these symptoms help us prepare for the visit.
Loses prime or has low flow
Note air bubbles, water level, pump-basket fill, filter pressure, and any recent valve or cleaning changes.
Leaks or makes noise
Identify where the water appears or when the sound occurs; turn the system off if there is an obvious electrical hazard.
Variable-speed error
A photo of the error code, model label, and controller display helps us assess the next step.
Repair Scope
A Clear Recommendation After Diagnosis
Pump repair depends on the fault, condition, part availability, and the rest of the pool system. We explain the practical options before additional work begins.
- Review pump operation and related flow conditions
- Document the observed problem and available options
- Quote repair parts, labor, or replacement separately
- Check operation after authorized work is completed
How to Request Service
Send the Pump Details
- 01Describe the symptoms
Give us the address, pump brand and model if visible, error code, and any recent changes.
- 02Schedule a diagnostic visit
We confirm the Horry County service area, availability, and next steps.
- 03Approve a solution
We explain findings and request authorization for any quoted repair or replacement.
Frequently Asked Questions
Common Questions
Can you repair my pool pump if I do not use your cleaning service?
Yes. Pump diagnostics and repair are available to Horry County pool owners even when Aqua Medic does not provide their recurring maintenance, subject to scheduling.
Why is my pool pump running but moving little water?
Possible causes include a blocked basket or filter, a valve position, air entering the suction side, or an equipment fault. A site visit checks the water level, flow path, pressure, and pump operation before recommending work.
Can you diagnose a variable-speed pump error?
Yes. Share the pump brand, model, displayed error, and what happened before the fault. We review the equipment and controls to determine the next step.
Is a new pump always necessary?
No. The cause and condition are assessed before repair or replacement is recommended. Parts, labor, and replacement equipment are quoted separately for approval.
Other Equipment
Need help beyond the pump?
We also diagnose filters, heaters, salt systems, lighting, and pool automation.
View All Equipment RepairsPool Pump Repair
Request a Pump Diagnostic Visit
Send the equipment model, symptoms, error code, and Horry County property address. Photos of the equipment label and display can help.