Clear residential pool maintained by Aqua Medic

Resources

Pool Care Resources

Pool care, water chemistry, maintenance procedures, equipment, severe-weather guidance, and client-document information.

Pool Information

Pool Care, Water Chemistry & Service Guides

Six reference sections covering residential pool operation, maintenance service, weather procedures, and account documents.

Pool care basics

Water level, deck access, debris, equipment changes, and chemical safety.

View resource 02

Water chemistry

General ranges for chlorine, pH, alkalinity, calcium, stabilizer, and salt.

View resource 03

Service expectations

Maintenance service details, route timing, reporting, chemicals, and repairs.

View resource 04

Equipment basics

Pumps, filters, heaters, heat pumps, salt systems, water features, lights, automation, and automatic feeders.

View resource 05

Weather & storm care

Pre-storm preparation, post-storm review, and electrical safety procedures.

View resource 06

Client documents

Service agreements, onboarding information, policies, pricing, and account records.

View resource

Owner Responsibilities

Between-Visit Pool Care

Maintain the specified water level, clear service access, secure pets, and report material changes between scheduled visits.

Watch the water level

Keep the water near the middle of the skimmer opening unless your pool professional recommends otherwise.

Keep the deck clear

Leaves, toys, and loose items quickly become debris and can restrict skimmers or cleaner movement.

Notice changes early

Report cloudy water, new leaks, unusual sounds, weak returns, or equipment alerts before they grow.

Protect service access

Keep gates accessible and pets secured so the scheduled visit can be completed safely and consistently.

Chemical safety

Never mix pool chemicals or add a product when you are unsure what is already in the water. Contact Aqua Medic first.

Operating Ranges

Residential Pool Water Chemistry

General water-chemistry targets for residential pools. Pool-specific targets may vary by surface, equipment, sanitizer, and operating conditions.

General Aqua Medic operating targets
Water parameter	Recommended range	Operational relevance
Free chlorine	2.0–5.0 ppm	Sanitizes the water and helps prevent bacteria and algae.
pH	7.4–7.6	Supports swimmer comfort, protects equipment, and helps chlorine work efficiently.
Total alkalinity	80–120 ppm	Stabilizes pH and helps prevent rapid chemistry swings.
Calcium hardness	200–400 ppm*	Helps protect pool surfaces while reducing scaling and etching risk.
Cyanuric acid	30–50 ppm liquid chlorine · 60–80 ppm salt pools	Protects chlorine from being broken down too quickly by sunlight.
Salt level	2,700–3,400 ppm*	Helps a salt chlorinator generate chlorine properly.

*Targets can vary by surface, equipment manufacturer, sanitizer, water temperature, and operating conditions. Use your pool-specific service recommendation when it differs from this general guide.

Pool Maintenance

What Happens During a Maintenance Visit

The approved service plan determines visit frequency, included tasks, reporting, chemical terms, and separately authorized work.

01
Review the pool and equipment area for visible changes or concerns.
02
Skim, brush, vacuum, and clean baskets as the pool and service plan require.
03
Test the water and make the appropriate balancing adjustments.
04
Observe pumps, filters, and other accessible equipment for abnormal operation.
05
Document the completed visit and communicate noteworthy findings.

Weather & route timing

Rain does not automatically cancel service. Lightning, severe weather, unsafe conditions, or route disruptions may require a delay or adjusted visit.

Chemicals & repairs

Chemicals are billed separately based on actual pool needs. Parts, repair labor, and corrective work are quoted or authorized separately.

Communication

Service reporting documents completed care. Material changes between visits should be reported to Aqua Medic.

Property access

Gates must be accessible, pets secured, the water level maintained, and account changes reported before the scheduled visit.

Pool Equipment

Pumps, Filters & Pool Equipment

Pool equipment includes pumps, filters, heaters, heat pumps, salt systems, water features, lights, automation, and automatic feeders.

Pumps

Move water through the pool and equipment system. Noise, air, leaks, or loss of flow are service indicators.

Filters

Capture fine debris. Rising pressure or weaker returns may indicate that cleaning or diagnosis is needed.

Heaters

Gas pool and spa heaters maintain the selected water temperature.

Heat Pumps

Electric pool and spa heat pumps transfer heat to maintain water temperature.

Salt Systems

Salt chlorine generators use dissolved salt to produce chlorine for the pool.

Water Features

Waterfalls, fountains, deck jets, and related equipment operate through dedicated pumps and controls.

Lights

Pool and spa lights provide underwater and feature lighting.

Automation

Controllers, panels, and sensors manage schedules and connected pool equipment.

Automatic Feeders

Automatic feeders deliver sanitizer or other approved water-treatment products.

Equipment service indicators:

Water loss or a new visible leak
Grinding, screeching, or unusually loud equipment
Low flow, air bubbles, or a pump that will not stay primed
Breaker trips, error codes, burning smells, or heat damage

Storm Preparation

Before & After a Storm

Before severe weather

Secure furniture, toys, umbrellas, and loose deck items.
Keep gates and drainage paths clear.
Maintain the normal operating water level unless a pool professional directs otherwise.
Do not handle electrical equipment in wet conditions.

After the storm

Keep swimmers out if the water is cloudy or contaminated.
Photograph visible damage before moving affected equipment.
Report pump or filter shutdowns, alerts, flooding, or significant debris.
Allow Aqua Medic to evaluate chemistry and equipment before restarting questionable systems.

Electrical safety

Never enter standing water around electrical equipment. Use a licensed professional when electrical or gas equipment may be affected.

Client Documents

Service Agreements, Policies & Records

Account-specific agreements, pricing, signatures, policies, quotes, invoices, and service records are issued directly to the client.

Service agreement

The current plan, billing terms, route requirements, and authorizations are issued directly for review and signature.

Welcome & onboarding

New maintenance clients receive the current start-of-service information for their property and service plan.

Policies & change orders

The applicable policy or project document is shared directly whenever work or account terms require it.

Pricing & account records

Quotes, invoices, chemical charges, and pricing are kept current and tied to the individual pool and account.

Document Requests

Request an Account Document.

Include the service address and requested document.

Request a document 843-360-7714

Educational information

These guides provide general pool-care information. Pool construction, finish, equipment, sanitizer, and site conditions vary; a property-specific diagnosis or manufacturer instruction should take priority.

Service & Equipment Assistance

Request Pool Service

Submit the property location, requested service, and current conditions.

Text Aqua Medic Call 843-360-7714

Call Request service